why hire us
Choosing the right company matters
Start by scheduling a phone call and we will discuss all your options.
Are you ready to update your floors?
REQUEST A PHONE CALL
get to know us
What makes us different?
Owner, Mark O'Keefe, husband, and father of two, values honesty, clear communication, and earning the trust of his customers. Therefore, Mark personally works and manages every job site, from beginning to end. You will speak directly to him on all project matters, he personally meets you at your location to discuss your flooring options, and he does the work himself. This promotes clear communication with the customer, as well as earns trust.
We understand the stigma associated with construction workers. We care about your schedule and your desired date of completion. Our timeliness in the completion of your job is taken very seriously.
We take pride in our fast response and turnaround time. We will discuss a timeline to fit your busy schedule after initial contact.
We are a local business and we live in your area. We are not part of a corporate flooring company that sends out inexperienced workers to complete mediocre work.
We make our living in your town and we spend our income in your town. By supporting local businesses, you are helping deliver community character and economic advantages, while strengthening the partnerships among residents. On behalf of local businesses, thank you for supporting us.
SUPPORTING LOCAL
We have worked with many custom home contractors and have completed floors in housing developments such as Park Crossing, The Peninsula, The Pointe, Providence Country Club, River Hills, River Run, Glen Eagles, Quail Hollow and the Myers Park areas - as well as CPC Custom Log Homes.
We have also completed high profile jobs such as The Duke Mansion, Myers Park Country Club, Lone Star Restaurants, Omni Motel Lounge, Adams Mark Lounge, Comedy Zone, Blue Ridge Mountain Club, Boone Country Club, Dale JR Motorsports, Whiskey River, and more.
WHERE WE HAVE BEEN
completion time
INQUIREY + MAKE AN APPOINTMENT
Introduce yourself by contacting us through our Contact page, or by calling. We then set an appointment to your home or job site to evaluate the job/space. Within 48 hours, you will receive a letter of our recommendations/project outline based on the evaluation from our appointment
01.
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03.
MATERIALS DELIVERED + ACCLIMATe PHASE #1
After we receive payment for materials/hardwood, the hardwood is delivered to the site. With over 35+ years of experience, it is required that the wood be stored indoors in your home/site for it to acclimate to the humidity. This process should last between 7 to 10 days.
CLEAR THE SPACE + INSTALLATION BEGINS
The area receiving work needs to be cleared. All items and furniture now needs to be removed, stored away. When the installation of the hardwood is taking place, you may remain in your home during this time, although it may be noisey.
04.
*Only for installation services
*Only for installation services
ACCLIMATE PHASE #2 + SANDING
Once the flooring has been installed, it needs 1 week to acclimate to the space for best results. Floors are sanded to create a level and smooth finish. Wood stein or polyurethane colors are finalized. You get to see samples on your floors to finalize the desired look.
05.
*Only for installation services
apply stain + Finishing + MOLDING
Customers need to consider staying away from the site due to fumes during the application of stain and finishing. After site is dry, new moldings are installed.
06.
APPROVAL + FINAL PAYMENT
Payment for services is not due until your have approved the work that has been done.
Transparency is an important part of building trust and confidence in the company you hire. Below is our 6 step by step process, from initial contact to project completion.
step by step process
what to expect from start to finish
